David Bennoson has been helping the RNIB as a volunteer since 1971 and is now part of the RNIB Technology Support Squad as Volunteer Coordinator for Gloucestershire. This is a free service run by a nationwide team of volunteers who can set up and use all sorts of technology, from computers, tablets, TVs, and phones to talking book players and beyond.
As well as using his varied technology skills as a volunteer, David also coordinates over 20 other volunteers in the Gloucestershire area, matching the request to the most suitable volunteer in terms of skills and location.
Calls to the RNIB Technology Support Service across the country are continuing to increase as more and more visually impaired people embrace new technology. David was instrumental in developing and trialling a new system designed to cope with these increasing requests for help and in 2014, this is expected to be rolled out as a national system. His expertise and patience in developing this solution means that many more visually impaired people will be able to get help with their everyday technology.